Sounds True is proud to be an equal-opportunity employer and committed to creating a diverse, equitable, and inclusive environment. Experience with budgeting, ROI, forecasting, yearly reviews of staff, purchasing, project proposals, strategic planning and vendor management.Adaptability to work under pressure, something with competing deadlines and schedule.Demonstrated success in collaborative decision making.Strong track record of people leadership in their experience demonstrating “servant leadership” as a practice.3 years managing IT projects and/or people.Training and certification in ITIL, Systems/Cloud Administration, and/or Project Management discipline preferred.Bachelor’s degree in Computer Science, Engineering, Technology or related discipline preferred.Recommended Skills/Qualifications/Job Requirements: Supports and informs the Director of Technology in vendor and budgeting decisions, and whenever possible, puts forward solutions and partners that are socially conscious and eco-friendly, serving Sounds True’s mission of being a B-Corp.Providing accurate and regular reports to the Director of Technology on performance of the service delivery.Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades.Developing a deep understanding of technology projects to gain insights into the scope of service delivery.Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.Serve as an escalation point and taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary.Monitoring and managing Sounds True's internal and contracted technology support resources to ensure optimal service delivery for both daily tactical support and strategic projects.The role acts as a liaison and partner between internal stakeholders, external contractors and supports Sounds True’s technology support channels in tactical escalations when needed, while informing the Director of Technology on long term strategic and budget decision making. The Technology Services Delivery Manager role serves the employees, contractors, and ultimately customers of Sounds True by implementing and supporting optimal technology solutions. We are seeking a full-time Technology Services Delivery Manager to join our team. Sounds True, founded in 1985, is a multimedia publisher specializing in spirituality, holistic living, and transformational learning. Please check in at the Customer Service Center for in-person classes.(This role is earmarked for an internal candidate)ĭo you want to work with a group of people striving to create a wiser and kinder world? We are committed to being of service, welcoming & honoring everyone, co-creating an extraordinary culture, heart-led communication, being well, and committing to the journey. In-person classes are available to students and faculty/staff with a valid membership. Once you register for any virtual classes, you will receive the Zoom link. URI Campus Recreation Mindfulness Offeringsĭownload the IMLeagues app (either the mobile app or on your desktop) to create an account with your URI email address and register for classes. Not able to make our offering? Review this compiled list of New England centers offering virtual offerings and programs: Attendees are encouraged to keep cameras on to create community but participant access and comfort are most important! Please do what helps you participate with ease!.Sessions typically last 15-20 minutes and are facilitated.Mindful Meditation Meet-ups Login Details: Open to all students, faculty, staff, and alumni – Free online virtual mediation – Tuesdays, 12:15-12:45pm.
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